SUMMARY In naming female CEO, IBM passes gender milestone Essay

SUMMARY In naming female CEO, IBM passes gender milestone - Essay Example Rometty has been with IBM since 1981, and has swiftly moved up the ladder to occupy the role as chief of sales and marketing after serving in a variety of other roles and responsibilities within IBM. Rometty is compared with other women CEOs like Meg Whitman of HP and Ursula Burns of Xerox who have been instrumental in taking their respective organizations to the positions that they currently hold in the market. About Rometty, she is described as a transformational leader that proved her mettle and capabilities through critical decisions in terms of business sustenance, growth and expansion, which helped taking IBM to stronger competitive positions in the market. However, perceptions about women heading businesses and their capabilities still seem to linger in people’s mind. Robertson gives many examplesin this article to prove this point. For instance, Palmisano’s decision to stay back as the chairperson somewhat shows a picture about his total confidence in Rometty’s capabilities to take over as CEO; secondly, the sudden decline in IBM’s shares following announcement of Rometty as the CEO is indicative of stakeholders’ perception of women leaders. Both these lead to the paradoxical state attached to women leaders in contemporary

HR Training Class Term Paper Example | Topics and Well Written Essays - 1250 words

HR Training Class - Term Paper Example This is a serious consideration based on the current trend of decreasing sales. Customers are moving to new retail store departments to avoid our long and slow moving queues. The new employees will undergo training in product placement and arrangement within our outlet. This should be able to encourage placing common commodities at easily reachable spots while less demanded goods at distant yet strategic locations. This encourages the ease of shopping and time saving for our customers (Besharov & Cottingham 2011). The product knowledge gap is another factor and has been our undoing for some time. This was enhanced by the high staff turnover and we lost our best employees to the competitors. The new training will emphasize familiarity not only with our products/ services, but an emphasis will be laid upon our staff knowledge of mission, goals, objectives and vision. This will provide a sense of direction and responsibility in the workforce. Reducing the knowledge gap is necessary in e nsuring our employees assist customers in decision making at the store. Customer care would be nothing if we do not take advantage as an organization. The training intends to benefit from employees who are able to carry out opportunity sales thus encouraging customers to spend while increasing our sale turnover. The final consideration is in terms of conflict resolution. The training will equip our employees with the skills necessary in handling all manners of contentious issues related to customer experiences. Over the last year we have paid for damages and lawsuits in a variety of cases thus experienced a substantial reduction in our net income. We intend to control such negligent cases. The overall aim of the training is to enhance full dedication to work by the employees in an environment that supports, encourages and rewards their effort. During the training some interventions will be established to intensify the employees’ performance including effective team building,